The City of Twin Falls, ID took a unique path toward Utility Network implementation. After a UN planning project, Esri’s new migration toolset was released. Twin Falls leveraged it successfully for a Sewer UN migration but faced challenges with water pressure subnetworks. They then re-engaged with Timmons Group to seek advisory services to validate the approach and provide recommendations. This presentation compares the different needs of the utilities and their migration strategies, outlines the challenges of updating live apps and services with minimal downtime, and highlights lessons learned. We'll focus on how collaborative problem-solving supports successful Utility Network adoption in wet utilities. This presentation will focus on technical challenges, decision-making processes, and how collaboration--using Esri Gold Business Partner Timmons Group's expertise--can help utilities navigate complex migrations. Attendees will gain insight into practical strategies for successful migration, common pitfalls, and methods for adapting tools and workflows to meet unique system needs.
I have been the GIS Manager for the City of Twin Falls since 2022. Prior to that I worked at a Trimble reseller for 16 years doing technical support, training, and GIS consulting.
Wednesday April 22, 2026 9:00am - 10:00am MDT Executive Room
